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Infrastructure Management

Infrastructure management is the management of both technical and operational components—including hardware, software, policies, processes, data, facilities and equipment—for business effectiveness.

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Infrastructure Management

Infrastructure management is a technique for keeping an eye on and maintaining crucial IT infrastructure in order to make the greatest use of resources, safeguard against data loss, and track important aspects of local and cloud-based service consumption. Infrastructure management services aid in ensuring that intricate IT infrastructure operations are carried out correctly and satisfy operational business requirements. A hybrid architecture that comprises both local and cloud-based assets is often covered by a current approach to IT infrastructure management.

IT assets gain structure and visibility – thanks to infrastructure management. Without a clear picture of all assets, maintaining an infrastructure with several sophisticated systems spread across different locations can lead to duplication of services and labor-intensive maintenance tasks.

Cybersecurity , Information Security , Network Security , Data Protection , Malware , phishing , Firewall , Antivirus , Intrusion Detection System (IDS) , Intrusion Prevention , System (IPS) , Cyber Threats , Vulnerability Assessment , Penetration Testing , Encryption , Authentication , Authorization , Cyber Attack , Incident Response , Security Policy , Access Control , Security Awareness , Zero-Day Vulnerability , DDoS (Distributed Denial of Service) Attack , Ransomware , Social Engineering , Endpoint Security , Security Patch , Cybersecurity Framework , Two-Factor Authentication (2FA) , Secure Sockets Layer (SSL) / Transport Layer Security (TLS)

Why do you need to consider outsourcing IMS and what are the benefits?

Apart from streamlining decision-making process, cutting costs, and enhancing reporting, an IMS can

Key Components of our infrastructure management system

Hardware

This includes servers, storage devices, networking equipment, and other physical components required to support an organization’s IT infrastructure. Proper maintenance and regular upgrades are essential to ensure optimal performance and avoid hardware failures.

Software

Managing software systems, including operating systems, applications, and databases, is crucial for efficient infrastructure management. Regular software updates, patch management, and license tracking are essential to enhance security and functionality.

Networks

Network infrastructure forms the backbone of modern organizations, connecting devices, users, and services. Effective network management involves monitoring network performance, optimizing bandwidth usage, implementing security measures, and ensuring scalability to support growing demands.

Data Management

Efficient data management includes backup and recovery strategies, data storage optimization, data governance, and data lifecycle management. Data security, integrity, and compliance with regulatory requirements are vital aspects of infrastructure management.

Security

Maintaining a robust security posture is critical to protect infrastructure from cyber threats. Implementing firewalls, intrusion detection systems, encryption, access controls, and regular security audits are essential to safeguard sensitive data and ensure business continuity.

What is our infrastructure management system responsible for ?

Depending on a variety of elements, like the size and design of their organization’s networks and which part of their infrastructure they are working on, each infrastructure manager’s specific job may differ. But regardless of what all IT managers will be faced with, the following five general responsibilities subsist

Our infrastructure management system has several key responsibilities related to security, rules and procedures, reporting and record-keeping, performance tracking, and building systems. Let’s explore each of these responsibilities in more detail

Security for Systems

Our infrastructure management system is responsible for ensuring the security of systems and infrastructure components. It implements and enforces security measures such as access controls, authentication mechanisms, encryption, firewalls, and intrusion detection systems. The system continuously monitors for security vulnerabilities, applies patches and updates, and manages security incidents to protect against potential threats.

Rules and Procedures

Our infrastructure management system establishes and enforces rules and procedures for managing the infrastructure effectively. It defines guidelines for configuration management, change management, incident response, and disaster recovery. By adhering to these rules and procedures, organizations can ensure consistent and standardized practices, minimize risks, and maintain operational efficiency.

Keeping Records

Our infrastructure management system generates comprehensive reports on various aspects of the infrastructure. These reports provide insights into system performance, resource utilization, incident trends, security vulnerabilities, and compliance status. Additionally, the system maintains records of incidents, changes, and configurations, enabling organizations to track and audit activities, troubleshoot issues, and demonstrate compliance with regulatory requirements.

Tracking performance

Our infrastructure management system monitors and tracks the performance of infrastructure components, including servers, networks, databases, and applications. It collects and analyzes performance metrics such as response times, throughput, and resource utilization to identify bottlenecks, optimize performance, and proactively address potential issues. This helps ensure that the infrastructure meets performance expectations and provides a positive user experience.

Building Systems

Our infrastructure management system facilitates the building and provisioning of new systems or infrastructure components. It provides tools and automation capabilities to streamline the deployment process, ensuring consistency and reducing the risk of errors. The system can assist in tasks such as provisioning virtual machines, configuring network settings, installing software, and applying security measures, simplifying the process of building and expanding the infrastructure.

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